RICHARDSON, Texas–(BUSINESS WIRE)–Advantix announces the availability of a new, automated end-to-end
ordering platform, the AdvantixBLITZTM API integration with
AT&T, that simplifies wireless order processing for AT&T customers.
Advantix, located in Richardson, Texas, is a leader in the mobility
management service (MMS) and telecom expense management (TEM) channels.
The company’s premium mobility integration product combined with AT&T’s
eBonding platform provides seamless wireless product order processing
that helps to save customers time and resources.
“Advantix customers have been benefitting from this solution since
October of 2017, and we are now pleased to make it available for
purchase on the open market,” said Nathan Brown, co-founder and chief
operating officer at Advantix. “We are honored to work with AT&T to
provide this exceptional order processing experience. Our cloud
computing technology will enhance service levels and streamline wireless
ordering and payment processes for AT&T customers.”
More than just a highly secure, cloud-based connectivity service, this
simple solution is a “one-stop shop” that removes complex processes and
streamlines ordering. The “plug n play” solution provides enhancements
for wireless inventory, provider equipment and plan catalog, billing
data, payment processing, store orders, and customer care.
The formerly manual process of transferring orders from the ticketing
system into the AT&T portal is now automated. End users get near
real-time price quoting and accurate prices before the order is placed
and can now opt to pay for one-time equipment charges for devices and
accessories using a credit card via a highly secure online web payment
portal. Each transaction is auditable without the need to share user
credit card information with a solutions center agent. In addition,
AdvantixBLITZTM offers more efficient processing of customer
orders with full logging and status tracking, boasting no lost orders.
The benefit that Advantix offers to AT&T customers is a better way to
take advantage of the full spectrum of the existing AT&T eBonding
platform by using a customized software interface. The highly secure
platform meets customers’ unique business needs by enabling internal
enterprise systems to generate transactions directly into AT&T
proprietary systems, eliminating the need to re-key data from customer
internal systems into AT&T systems.
The AT&T eBonding platform uses APIs to streamline the sending of large
numbers of orders, trouble tickets, and inventory requests. The system
also allows for rapid confirmation of transactions through e-mail, as
well as on-demand status and inventory checks without customers having
to call AT&T.
“The Advantix API is fully integrated with AT&T’s spectrum of services,”
said Brian Nuckels, chief information officer at Advantix. “The
combination of our custom interface with automatic integration into the
AT&T eBonding platform helps differentiate us from our competitors. For
our customers, this platform takes away the complexity of developing
their own API integration and further enhances their experience with
instantaneous ordering and near real time access to device inventory and
The AdvantixBLITZTM API integration with AT&T is also
available for purchase through the AT&T Alliance Channel.
Advantix® is a leader in telecom lifecycle management solutions and is
dedicated to improving customer efficiencies while reducing overall
administrative and technology costs for businesses. Key service
offerings include: expense management, procurement, help desk and
customized reporting. For more information, visit www.advantixsolutions.com.
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